Terms of Service for Craft Light Laby

Effective Date: January 1, 2025

Welcome to Craft Light Laby, an educational platform operated by craftlightlab.com. By accessing our site and services, you agree to these Terms of Service.

1. Services

We offer interactive educational sessions, workshops, and coaching on working with AI. Services may include live online classes, personalized consultations, and practical assignments.

2. Infoproducts

Our infoproducts include digital courses, e-books, tutorials, and recorded webinars designed to enhance your knowledge in AI-related topics.

3. Goods

We may offer branded merchandise and educational materials in physical form.

4. Refund Policy

4.1 Services

Requests for refunds or rescheduling must be submitted at least 72 hours before the scheduled session. Approved rescheduling requests allow you to attend a comparable session within 90 days at no extra cost. If you request a refund within this period, we will return your funds to the original method of payment within 14 business days. Services explicitly marked as non-refundable, such as one-on-one consultations that have already commenced, are not eligible for refunds; however, you may request a session reschedule as outlined above.

4.2 Infoproducts

For digital products, you may request a refund within 30 days of purchase, provided you have not downloaded or accessed more than 20% of the content. Approved refunds will be processed back to the original payment method within 14 business days. Once the threshold of access is exceeded, no refunds will be granted due to the nature of digital delivery.

4.3 Goods

Physical goods may be returned within 30 days of delivery in their original condition. To initiate a return, contact us to receive a return authorization. Once we receive and inspect the returned item, we will issue a refund to the original payment method within 14 business days. Return shipping costs are the responsibility of the customer unless the item is defective or damaged upon receipt.

5. Intellectual Property

All content, brand identifiers, and materials on this site are the property of Craft Light Laby and are protected by applicable laws.

6. Limitation of Liability

To the fullest extent permitted by law, Craft Light Laby is not liable for any indirect, incidental, or consequential damages arising from use of our services or products.

7. Contact Information

Address: 301 Front Street West, Toronto, ON M5V 2T6, Canada

Phone: +14160945604

Business ID: 428184145

For questions or concerns, please reach out via our contact form.